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AXA Mansard shows commitment to service

AXA Mansard Insurance Plc, a member of the AXA Group, has restated its commitment to service excellence.

In a statement, it said in line with one of the company’s goals for 2019 on ‘customer first’, the company and all its employees were committed to fulfilling its promise to all its customers as well as ensuring world-class service standards.

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The Group Head of Strategy & Marketing at AXA Mansard Insurance Plc, Mr Kola Oni,  stated, “It is in the company’s DNA to consistently provide exceptional service that leaves memorable experiences in the minds of our customers. We promise to make our customers our partners, not just premium payers. All our employees understand our brand’s promise to our clients and are sufficiently equipped and willing to deliver on this promise at all times.”

“In an attempt to serve our customers better, the company has a number of initiatives geared towards the continuous improvement of services. One such initiative is the AXA First Responder service which provides on-the spot assistance to customers at accident scenes, including immediate claims settlement for smaller sums.”

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