“I can tolerate lateness, absenteeism or even low performance but a conflict ridden workplace or boardroom is a ticking time-bomb and a no-no for me” Eyo Stephen, CEO Globus International Logistics Limited
CASES
“Due to delayed flight, a customer got into a serious fight with an airline crew in Lagos, Nigeria, the incident was managed poorly; and as a result, property worth millions was damaged, some staff were fired and the story went viral on social media. The cost to the airline was monumental, all due to the lack of peerless conflict management skills by the airline staff and crew”
“Just recently, a customer was so angry due to power failure at a gym in Abuja that she gave an innocent gym instructor three hot slaps. The instructor managed the conflict so well that when the story went online (they always do these days), the company became the hero. Can you imagine what would have happened if the instructor retaliated?
Conflict is on a rapid rise in today’s business environment. Conflict between co-workers or between staff of companies and customers. Instances of seemingly mild conflicts degenerating into verbal altercation to physical bout are staggering. Poorly managed conflicts only lead to ruin.
We are on a rescue mission. And we would really love for you and your managers and staff to join this award-winning, epok-making Mastery Training Course for top companies in Nigeria which is scheduled as follows:
Theme: Conflict Management in the Enterprise: For Business Growth, Business Continuity and Reputation Management.
Date: 2nd March, 2017
Time: 9am
Venue: Ignovation International Meeting Hall, 48 Allen Avenue, Ikeja, Lagos.
FACILITATORS
Ituah Ighodalo
Chairman, Triunion
Global Projects Ltd.
Ayo Benson, FCC
Founder, MindTowers,
UK , Author-The Goldmine of Your Mind
Prof. Oshita O. Oshita
DG, Nigeria Institute of Peace and Conflict Resolution
Equip your people, in all cadres, with the mastery of how to prevent and manage conflict without letting it degenerate into full blown crisis. You just can’t miss this training.
Register today, please contact:
Ignovation International Limited
Tel. +2348111591118, 9091205405
Email: [email protected], [email protected]
TRAINING FEE: N70,000 only
DISCOUNT: 10% for booking before the 17th of February and booking for 3 attendees from the same company.
Thank you once again as we look forward to welcoming you to an event that may reset your workplace for ultimate fulfillment and excellence for your staff and customer.
Best regards,
John Jite
Business Development Manager
Ignovation International Limited
DATE AND TIME
Thu, March 2, 2017
9:00 AM – 4:00 PM
LOCATION
48 Allen Avenue
48 Allen Avenue
Ikeja, Lagos.
Ignovation International Limited
Organizer of Conflict Management Mastery Class For the Enterprise