The Federal Competition and Consumer Protection Commission (FCCPC) is the apex consumer protection agency in Nigeria. The Commission was established by the Federal Competition and Consumer Protection Commission Act (FCCPCA) (Cap. 25, Laws of The Federation 2004). The overall mandate of the Commission is to protect consumers by taking both preventive and remedial measures.
FCCPC was originally enacted in 1992, but the physical establishment of the Commission occurred in 1999. The Commission operates across all sectors of the economy and has evolved over the years. From a single office in 1999, the Commission now has zonal offices in the six geopolitical zones, and additional emerging strategic intervention offices in key locations for better coverage of the country. Currently, there are nine offices including the headquarters in Abuja. Zonal offices are controlled and coordinated from the headquarters.
The Commission in fulfillment of its statutory mandate deploys several regulatory tools to monitor and modify behaviour of service providers and manufacturers. Some key areas of operation include complaint resolution, surveillance and enforcement, consumer education, as well as research and strategy.
- Complaint Resolution
- Surveillance & Enforcement
- Quality Assurance & Development
- Consumer Education
- Research & Strategy
Headquarters
Address: No. 17 Nile Street,
Maitama, Abuja.