FirstBank wins ‘Best Bank in Nigeria’ for reinventing digital channels.

Nigeria’s premier bank and leading financial services provider, First Bank of Nigeria Limited, has won two awards – Best Bank in Nigeria 2022 and Best Banking Digital Transformation Nigeria – at the International Investor Awards 2022.

The bank was recognised with the Best Bank in Nigeria 2022 award for its leadership role in promoting financial inclusion in Nigeria, which has been integral to improving lives and stimulating businesses across the country.

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A statement said the Best Bank in Digital Transformation was awarded to FirstBank in recognition of its continued efforts at reinventing its digital banking channels, which have been central to reinforcing its leadership role in promoting a cashless society in the country.

The Bank’s digital banking channels include its recently-unveiled fully automated branch (FirstBank Digital Experience Centre), *894# USSD banking, FirstMobile, First online and WhatsApp banking amongst others.

Commenting on the awards, Group Head, Marketing and Corporate Communications of the bank, Folake Ani-Mumuney, said: “We thank International Investor Awards for the recognition while dedicating these awards to our esteemed customers spread across the world for their unflinching patronage of our services in our 128 years of existence.

“As a bank that is woven into the fabric of society, we remain committed to ensuring that our customers enjoy safe, secure and advanced financial services as they seamlessly carry out their banking transactions on the go, irrespective of where they are.”

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Last year, the bank received similar recognitions including Most Innovative Retail Banking App Nigeria 2021 by Global Banking and Finance Awards; African Bank of the Year 2021 and Innovative Banking Product of the Year 2021 by African Leadership Magazine Awards and Best Internet Banking Nigeria 2021 by International Business Magazine.

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